Preventive health care – increased operations at our clinics

News

12. 05. 2020

Dear clients,

We would like to inform you, that as of Monday the 20th of April, 2020 we are renewing the operational activity of our paediatric clinics, as well as our general practitioner and outpatient specialist clinics.

Healthcare is available under the given circumstances:

  • Appointments for non-infectious patients, preventive care and vaccinations are booked for the morning hours. Afternoons are reserved for patients requiring treatment.
  • Always ensure to book an appointment prior to visiting our clinics. Our call centre staff are trained to guarantee the necessary triage in cooperation with our medical staff.
  • If you are showing symptoms that may be related to COVID-19, or you are currently in quarantine, we will arrange a virtual consultation with a physician.
  • Virtual consultations and care are covered by health insurance companies. However, charges may apply for self-payers, so please enquire when booking your appointment.
  • Please arrive on time for your appointment. For paediatric appointments, please attend with only the child who is to be seen, and only with the necessary accompaniment- we try to minimise risk of contact at reception desks and waiting rooms.
  • Please come with a face mask or a respirator. You may pick up an FFP2 respirator for FREE at our reception desks prior to your appointment.
  • Our dental department is open, however, we are currently operating at a reduced capacity. We are still performing preventive check-ups, fixing acute problems such as tooth extraction, or basic root canal treatment. We are not currently performing planned aesthetic and prosthetic treatments (fillings, crowns, bridges, dental hygiene)

The current epidemiological situation is not a barrier to us providing healthcare (including vaccinations) for our patients, granted that all anti-epidemic measures are adhered to.

We are complying with the recommendations of the Czech vaccine society, which are in line with that of the American CDC (Centre for Disease Control and Prevention). These recommendations caution against significant delays in the administration of some vaccines for diseases that could otherwise have malignant consequences (such as the development of other coexisting epidemics, in particular measles and whooping cough, which put the lives of both adults and children at risk). Currently, we are also encouraging the vaccination against tick-borne encephalitis.  

We are fully at your disposal during our temporarily modified office hours, both in person and telephonically.

Canadian Medical Team

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