Dear clients, despite having to reduce our service, we are still at your disposal and continue to provide care for our patients. For health and safety reasons, you must make an appointment via telephone prior to coming to our clinic. Please contact our customer care line, which is fully operational, and ready to answer any queries or concerns you may have. More information HERE.

WE PROVIDE TESTING FOR COVID-19, for info call 222 300 300

Personal data protection

The Administrator of your personal data is Canadian Medical s.r.o., Identification no. 285 87 67, with its registered office at Evropská 859/115, 160 00 Prague 6, entered in the Commercial Register administrated by the Municipal Court in Prague under ref. no. C 92970 (hereinafter referred to as the “Administrator”).

Introductory information

This information serves several purposes for you. You will learn which of your data we process and why we do so. You will also learn about the rights that you have in connection with personal data processing, i.e. what you can request from us and to whom you can turn with your suggestions and complaints, if you have any. Therefore, we request that you carefully read the following text. The information is divided into several sections so that it will be easier for you to find the relevant information according to your status or position.

In the event that anything is unclear to you with respect to the protection of personal data, please do not hesitate to contact us using one of the following methods:

  • by post or in person upon prior agreement at the address EUC a.s., Evropská 859/115, 160 00 Prague 6
  • by e-mail at the e-mail address dpo@euc.cz,
  • by telephone at +420 731 546 921 from 9:00 a.m. to 3:00 p.m. (not by SMS)
  • via data box ID: nxedyy6

For the issue of personal data protection, we established a special position – personal data protection officer. This person is a specialist who monitors whether your personal data is being processed in the manner prescribed by the current legislation. If necessary, you can therefore contact the personal data protection officer, Ing. Jiří Benedikt, using the following methods:

  • by post or in person upon prior agreement at the address EUC a.s., Evropská 859/115, 160 00 Prague 6
  • by e-mail at the e-mail address dpo@euc.cz,
  • by telephone at +420 731 546 921 from 9:00 a.m. to 3:00 p.m. (not by SMS)

In this introduction, we would also like to remind you that the supervisory authority with respect to the issue of personal data protection in the Czech Republic is the Office for Protection of Personal Data, which is also prepared to receive your suggestions and complaints. The Office for Protection of Personal Data is located at the address Ppl. Sochora 27, 170 00 Prague 7. You can find its current contact information on its website at www.uoou.cz.

Basic principles of personal data processing

We always approach your personal data in accordance with the legislation currently in force. You can find a list of the most important legal regulations at the conclusion of this information. In accordance with these regulations, we also comply with the following basic principles of personal data processing:

  • We always process your personal data in the correct manner in accordance with the law and using a method that is adequately clear, transparent and comprehensible.
  • We always process your personal data in the necessary scope and using a method that is in accordance with the purpose for which we process your data.
  • We take care to ensure that your personal data which we process is always accurate and updated as needed. Inaccurate personal data will be deleted or corrected.
  • We process your personal data only for the absolutely necessary period of time. In certain cases, such period is stipulated by the law; in other cases, we set the period internally so that it corresponds to our legitimate interests.
  • We properly secure your personal data against leakage, unauthorised processing, accidental loss and damage. For this purpose, we have adopted appropriate technical measures particularly consisting in strict setting of individual persons’ access to your data, encryption and other technical and physical means of security.
  1. Information for patients
  2. Information for relatives of patients
  3. Information for pharmacy clients
  4. Information for clients of the pharmacy loyalty programme
  5. Information for job applicants
  6. Information for employees
  7. Information for former employees
  8. Information for contractual partners
  9. Information for interns
  10. Camera system with recording (if we utilise such a system – you can find information on utilisation of a camera system at monitored locations)
  11. Information for participants of the "Virtual clinic" service

List of legal regulations governing the protection of personal data

You can find the most important legislative provisions governing the protection of your personal data in the following regulations:

  • Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC
  • Act No. 110/2019 Coll., on Personal Data Processing
  • Act No. 89/2012 Coll., the Civil Code
  • and other regulations in the area of administration and accounting

Articles and news

News

Measures relating to the occurrence of coronavirus COVID-19

News

Preventive check-ups for infants and toddlers during a state of emergency

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Opening hours during the holidays

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We provide testing for Coronavirus (COVID-19)

News

New opening hours of clinics on 17 th March

News

Canadian Medical is temporarily compelled to refrain from admitting new paediatric patients

Article

Head Lice: how to get rid of them

News

Opening hours during state holidays

News

Notice - Coronavirus

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